Rufen Sie uns an: +1-877-99-BOPUP oder Anfrage für eine Live Chat

Available Extended Codes

The error codes provided in the table below returned in the ReturnCode parameter by functions of the IServerClientVB interface. To get a description for the error code on run-time use the IServerClientVB::GetEventDescription function.

The constants below are defined within VBResultCode enum defined in the CSCLIENTLib workspace.

List of Event Codes

SUCCESSOperation is successful
TIMEOUT_EXPIREDOperation timeout was expired. Try to perform the operation again.
UNKNOWN_ERRORUnknown error returned. Try to perform the operation again.
SQL_ERRORSQL error was occurred on the IM server. Try to perform the operation again.
SECURE_ERROREncryption error was returned by the client module or by the IM server. Try to perform the operation again.
INTERNAL_ERRORUnknown internal error occurred on the client or on the IM server. Try to perform the operation again.
CANNOT_CONNECTThe IM server is not found or is not running. Check the server address and try to connect to the server again.
SEND_ERRORNetwork error occurred while sending the data. Try to perform the operation again.
RECEIVE_ERRORNetwork error occurred while receiving the data. Try to perform the operation again.
PROTOCOL_ERRORCurrent protocol version on the client is not compatible with the IM server. Update the client or the IM server software.
CANNOT_STARTError occurred while initializing internal message loop on the IM client.
CONNECTION_LIMIT_ERRORCurrent connection cannot be accepted by the IM server because it's software license does not support such number of concurrent users.
LICENSE_EXPIRED_ERRORThe software license on the IM server expired.
PACKAGE_UPDATEAn update for the client software will be sent from the IM server.
SERVER_BUSYThe IM server is currently busy and it cannot accept the request at this time. Try to perform the operation again.
AUTHENTICATION_ERRORAuthentication error. Check the user name and password.
AUTHENTICATION_WINDOWSAuthorization via Windows Authentication is required to connect to the IM server.
AUTHENTICATION_PASSWORDAuthorization via login and password is required to connect to the IM server.
AUTHENTICATION_SIMPLESimple authentication is required to connect to the IM server.
INVALID_PARAM_ERRORInvalid parameters are passed to the function.
NOT_CONNECTED_ERRORThe IM client is not currently connected to the IM server to perform the request.
ALREADY_CONNECTED_ERRORThe IM client is already connected to the IM server
NOT_SUPPORTED_ERRORThe IM client does not support the request.
SESSION_INVALIDCurrent session with the IM server is invalid. Disconnect and connect to the IM server again.
ACCOUNT_INVALIDUser account was not found on the IM server.
ACCOUNT_INVALID_MAY_CREATEUser account was not found on the IM server but it is possible to create account from the IM client.
ACCOUNT_DISABLEDUser account is disabled on the IM server.
ACCOUNT_READONLYUser account is set as read-only on the IM server and cannot be changed by the user.
ACCOUNT_REMOTE_INVALIDRemote user account was not found on the IM server.
ACCOUNT_REMOTE_DISABLEDRemote user account is disabled on the IM server.
ACCOUNT_INVALID_MAY_CREATE_EMAILUser account was not found on the IM server but it is possible to create account based on user's e-mail address from the IM client.
ACCOUNT_MULTIPLE_LOGONSSession with the IM server cannot be established because another session with the same user account is already active on remote computer.
ACCOUNT_EXISTSUser account cannot be created from the IM client because it already exists on the IM server.
GROUP_INVALIDSpecified messaging group was not found on the IM server.
GROUP_NOT_EXISTSpecified messaging group is not assigned to current user.
GROUP_NO_PERMISSIONUser has no permissions to send instant messages on specified messaging group.
GROUP_DISABLEDSpecified messaging group is disabled on the IM server.
MESSAGE_SENTInstant message was successfully sent.
MESSAGE_SENT_OFFLINEInstant message was successfully sent and stored as offline message on the IM server.
CONTACTS_NOT_DEFINEDUser's Contact List was not received from the IM server becuase the contacts are not organized yet.
CONTACTS_OKUser's Contact List was successfully received from the IM server.
CONTACTS_CHANGEDUser's Contact List was successfully received from the IM server but the contacts has minor changes due to removal/deletion some users on the server.
CONTACTS_NEEDS_TO_REBUILDUser's Contact List was not received from the IM server due to major changes in the users structure on the server. Contacts must be rebuilt by user.
CONTACTS_ADDEDUser's Contact List was successfully received from the IM server but new users can be added to the contacts.
CONTACTS_REBUILTUser's Contact List was rebuilt on the IM server and successfully received by the client.
CONNECTION_CLOSED_AS_EXISTING_ERRORConnection with the IM server has been automatically closed because new user has entered to the IM network under the same user account.